Privacy policy
Last updated: November 17, 2024
This Privacy Policy describes how Golawsy LLC (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from petptivia.de (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Including your name, address, phone number, and email.
- Order information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Including your username, password, security questions, and other information used for account security purposes.
- Customer support information: Including the information you choose to include in communications with us, such as when sending a message through the Services.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account or credit/debit card information, billing address) to process your payment and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: To provide the Services, process payments, fulfill orders, manage accounts, arrange shipping, and facilitate returns or exchanges.
- Marketing and Advertising: To send promotional communications and tailor advertising on our Site and other websites.
- Security and Fraud Prevention: To detect, investigate, or act on potential fraudulent or malicious activity.
- Communicating with You and Service Improvement: To provide customer support, respond to inquiries, and improve the Services.
Cookies
We use Cookies on our Site to power and improve our Services, remember your actions and preferences, run analytics, and tailor the user experience. You can set your browser to reject or remove Cookies, but doing so may affect the functionality of certain features.
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances, such as:
- With vendors and service providers who perform services on our behalf.
- With business and marketing partners to provide services and advertise to you.
- With affiliates or within our corporate group.
- In connection with a business transaction, such as a merger or bankruptcy.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us so we can delete it.
Security and Retention of Your Information
While no security measure is 100% secure, we take steps to protect your personal information. We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your Rights
Depending on your location, you may have the right to access, delete, correct, or port your personal information and to opt out of the sale or sharing of your information for targeted advertising. To exercise any of these rights, please contact us using the details below.
Complaints
If you have any concerns or complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside of your home country, including in the United States. If we transfer your information outside the EEA, we will comply with applicable legal requirements for international data transfers.
Contact
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:
Email: info@peptivia.de
Address: 16192 Coastal Hwy, Lewes, DE 19958, United States
For data protection purposes, Golawsy LLC is the data controller of your personal information.