Shipping policy

Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates

Shipping rates are calculated at checkout based on the delivery address and shipping method selected. We currently offer the following options:

• Standard Shipping (2–3 business days)
• Expedited Shipping (1–2 business days)
• International Shipping (delivery times vary by location)

International Shipping

Yes, we ship internationally. Please note that additional customs duties, taxes, or fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor the status of your package.

Shipping Issues

If you have any concerns or issues with your shipment, please contact us at info@peptivia.de within 10 days of receiving your order. While we are not responsible for lost or stolen packages, we will work with the carrier to assist in resolving any issues whenever possible.